Terms & Conditions

Last updated: April 2026

These Terms & Conditions govern your use of the shop at starlingsworld.com ("the Site") and any purchases made through it. By placing an order, you agree to be bound by these terms.

1. About Us

The Site is operated by Join The Platform Limited, registered in England and Wales. Registered address: 85 Great Portland Street, First Floor, London, W1W 7LT. Contact: hello@starlingsworld.com.

2. Orders & Pricing

All prices are displayed in GBP and include VAT where applicable. We reserve the right to amend prices at any time, though any orders already confirmed will be honoured at the price shown at the time of purchase.

Placing an order constitutes an offer to purchase. Your order is accepted and a binding contract is formed only when we send you a dispatch confirmation email.

We reserve the right to refuse or cancel any order at our discretion, including where stock is unavailable or a pricing error has occurred. In such cases you will receive a full refund.

3. Payment

Payment is taken at the time of purchase. We accept the payment methods displayed at checkout. All transactions are processed securely.

4. Delivery

We aim to dispatch orders within [3–5] working days. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by the carrier or circumstances outside our control.

Shipping costs are calculated at checkout. Risk of loss or damage passes to you upon delivery.

5. Cancellation & Returns

Your cancellation and returns rights are set out in our Returns Policy, which forms part of these terms.

6. Intellectual Property

All content on the Site — including images, text, logos, graphics and designs — is owned by or licensed to us and is protected by copyright and other intellectual property laws. You may not reproduce, distribute or use any content without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law:

  • Our total liability for any claim arising from or related to a purchase shall not exceed the price you paid for the item(s) in question.

  • We are not liable for any indirect, incidental or consequential losses.

  • Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.

8. Privacy

Your personal data is handled in accordance with our Privacy Policy [link]. By using the Site you consent to such processing.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these terms from time to time. The version in effect at the time of your order will apply to that transaction.